Privacy Policy

Last Updated: 01 August 2026

Secureway Financial Services ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Secureway Customer mobile application and our website.

1. Information We Collect

Full Name
Mobile Number
Email Address
Date of Birth
PAN Card Number
Aadhaar Number (when provided)
Address Information
Employment & Business Details
Income Details
Bank Details (only when required for loan processing)
Loan Application Information
Uploaded Documents
Device Information
App Usage Analytics

2. Why We Collect Information

We collect your information to:

Process your loan applications.
Verify your identity.
Complete KYC verification.
Connect you with banks and NBFCs.
Provide customer support.
Improve our services.
Prevent fraud and misuse.
Comply with legal and regulatory requirements.

3. Information Sharing

Your information may be shared only with:

Partner Banks
NBFCs
Credit Bureaus
KYC Verification Partners
Government Authorities when legally required

We never sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, or disclosure.

5. Document Security

Documents uploaded through the Secureway Customer App are securely stored and are accessible only to authorized personnel for loan processing purposes.

6. Permissions Used

Our application may request the following permissions:

Camera (for document capture)
Storage (for uploading documents)
Phone (customer support)
Notifications (loan status updates)

7. Cookies

Our website may use cookies to improve your browsing experience.

8. Third-Party Services

Our application may use trusted third-party services including payment gateways, analytics services, cloud storage providers, and notification services.

9. Children's Privacy

Our services are intended only for users who are 18 years of age or older.

10. Your Rights

You may request to:

Access your personal information.
Correct inaccurate information.
Delete your data (subject to legal obligations).
Withdraw consent where applicable.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

12. Contact Us

Secureway Financial Services
Email: support@securewayfinancialservices.com
Website: https://securewayfinancialservices.com
Address:
Ludhiana, Punjab, India